Rates and cancellation policy

Cancellation Policy

Lodging cancellation

All cancellations must be made* 14 days prior to the first day of your stay to receive a full refund. After this time, it will not be possible to receive a after this time, it will not be possible to receive a refund. An administrative fee of $15 will be charged for any cancellation of a stay.

*All cancellation requests must be made by email only to Info@reservoirkiamika.org

Please indicate :

• Your invoice number
• Your name
• The number of nights to be cancelled and the dates
• For a cancellation for medical reasons, please provide a supporting document

 

Boat cancellation

All cancellations must be made* 14 days before the first day of your stay to obtain a full refund. After this period, it will not be possible to receive a after this time, it will not be possible to receive a refund. An administrative fee of $5 will be charged for any cancellation. cancellation of a stay.

*All cancellation requests must be made by email only to Info@reservoirkiamika.org

Please indicate :

• Your invoice number
• Your name
• The number of nights to be cancelled and the dates
• For a cancellation for medical reasons, please provide a supporting document

 

Change of boat

It is possible to modify a reservation of lodging or boat (change of lodging site, transfer of reservation) maximum 7 days before the date of the stay. However, if the rate for this lodging site is higher, you must pay the difference. Conversely, if the rate is lower, it will not be possible to receive a refund 14 days or less before the date of your stay.

*All cancellation requests must be made by email only to Info@reservoirkiamika.org